FAQ
Frequently asked questions
Quick answers about payment, delivery, returns and support.
Payment and offers
What are the payment options?
Prepaid: pay online at checkout and get 20% OFF plus free home delivery. Cash on Delivery (COD) is also available, with ₹100 extra.
How do I get the prepaid discount?
The prepaid offer (OFFER20) is applied in the secure checkout, not in the cart. Choose Buy Now or Check out, then apply the offer shown in checkout.
Can I use COD with the prepaid offer?
No. When the prepaid offer is applied, COD is not available. If you prefer Cash on Delivery, remove the offer in checkout; COD then becomes available with ₹100 extra.
Is delivery free?
Home delivery is free on prepaid orders. For Cash on Delivery orders, ₹100 extra applies.
Orders and delivery
Do you deliver across India?
Yes, we deliver across India through logistics partners.
How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
Returns and support
Can I return a product?
Returns are accepted only for damaged, defective or incorrect products, as per our Refund Policy.
How can I contact customer support?
Call +91 96349 60005 or email info@risingplayerpharmaa.com, Monday to Saturday, 10 AM to 7 PM.
Safety
Are your products a substitute for medical advice?
No. Our products and information are not a substitute for professional medical advice. Always consult a doctor for diagnosis and treatment.
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